For many, adult companionship products remain shrouded in shame. Time Dolls challenges this narrative through advocacy campaigns and user-driven content. In Germany, the brand partnered with sex educators to host workshops on healthy relationships, while in Thailand, it sponsored LGBTQ+ pride events, aligning with its mission to create inclusive products.
The brand’s "No Judgment" policy—which allows anonymous returns and free mental health resources—has also resonated. In South Korea, where stigma around adult products is prevalent, 40% of customers use Time Dolls’ encrypted chat support to discuss their experiences, leading to a 95% satisfaction rating. By humanizing its users, Time Dolls is turning stigma into empathy, one story at a time.